Wisdom of MY Words

Random Musings & Book Reviews

Archive for the 'Idiot Sightings' Category

09 September

Rachael Sarto


I am 52. I am dying. Of metastasized breast cancer. Located in my brain. While I don’t have an oncologist, because I tried with Dr. David Potter. He lied at the start of his phone call to me. I realize that most people don’t listen and therefore he feels like he can say whatever he wants. The problem is, I listen. Then again, that’s why doctor’s are said to have a G-d complex: because they don’t listen.

Sarto’s Linked In profile states, under job title of Clinical Social Worker/Therapist, Kind and direct clinical social worker and therapist with experience supporting people in the midst of loss, grief, change, physical illness, and mental illness,. I enjoy working with individuals, families, groups.

Uh. What just happened?

This is the introduction post to <B>every single solitary MSW in existence. Over all time.</B>

What’s she telling me about herself?

What makes her unique?

Nothing apparently. I should see her because she says she listens?

Her references on LinkedIn are a circle jerk from her coworkers. She has no information that tells me anything about her. In order for me to confide in someone, especially after 38 years of therapy, my grandmother treating me like a Catholic Church priest abuse victim, forcing me into therapy at 16, I’m not able to confide in someone who so clearly has zero personality.

Then her photos. A big part of my problem is that since I am beautiful, thin, and smart; I need a therapist that can understand unwanted attention from both sexes. My entire life, starting when I was 11–going to Dave Ziemer’s father’s dental office and getting cat called by construction. workers, I thought that was normal.

Juan Carlo didn’t say anything when I showed him her photo. He was pensive and then he replied, Yeah, there’s no way I can sit in session and look at her face.

Then an old home GF from Milwaukee came over and spent the day talking, making me feel less crazy because her manner of speaking is the way I speak. She is home. Like Sara Oxton is home because she has similar background to my sweet bearded Scandoboy. Highland Park has always reminded me of the North Shore. It’s a first tier suburb that still thinks it’s in the city. St. Paul is old and was built by Catholics. Jews too.


14 July

Frost Cabinets

It is so very very frustrating to be partially blind and have serious depth perception issues. The text on my phone when dialing is so small I am unable to enter the digits needed to place a call and actually need someone to help me. Juan has been working on the kitchen and we are ready to get some cabinets estimates. I used Google, and the hits included Frost Cabinets.

I went to their website and all the text is teeny tiny. I was unsuccessful in finding a phone number. You’ve got your Index (Home), Kitchens, Cabinets, Built-ins, Furniture, Misc. I scrolled through each link looking for a numeric string. Eh, lady, fuck you, there’s no number. OK. So I can’t get Juan to call for me. I’d have to actually do <B><I>more</B></I> steps. The DH is already maxed so it’s important that I come to him with everything done, not giving him another task because I can’t find a phone number.

At the base of every page is: ©Frost Cabinets   |   Contact Us: info@frostcabinets.com; and since that’s all I had, I sent an email.  Before noon on the 12 July, and now it’s the 14 July 2017 at 1809 hours, so they ain’t calling Juan Carlo until next week. They don’t have a phone number but every damn page has an email addy on the bottom. Your web designer sucks big dicks. Email read, as such, below.

I am in the middle of a kitchen remodel and need a bid for cabinets. We have done the project ourselves with the help of a childhood friend who is a kitchen architect, and know exactly what we want.
We have our counter picked out, we now need the cabinets started.
My home is a 1938 two-story, and as kitchens were not the hub back then, my space is small, ~20’x17′. I don’t really have a budget, I just knew I wasn’t going to hire a GC and drop 100 grand for a kitchen remodel with crappy appliances. My budget is for nice appliances (in place, electric done, stack for sink in progress, walls getting mudded as I type), and some fancy custom wood work.
On the NE wall of my kitchen my daughter and one of her design-type GFs (just 22 year olds, not yet established) along with myself want to put in a custom built cabinet that has bookcases. If the expense seems large, I can do the kitchen in stages, so either way I am ready to hire someone and get this kitchen done.
I had a cancerous brain mets tumour removed in April and am blind in one eye, so it’s best to call the husband, Juan Carlo. His number is 612-860-5826 to set up an appointment.
We are looking forward to hearing from you.

No phone number and then they what? Don’t check their email? No energy, none whatsoever. I just felt if they were going to work with us they should have context. It’s not like I’m asking them to ring the DH because I don’t want to deal with it. I just can’t use my phone, so it’s never really with me. It’s just an application storer right now.


The owner emailed this morning, 16 July 2017, because apparently only people in glass towers are expected to c heck their email consistently.

Hi Michele,

I am vacationing until Tuesday.
I will be in touch when I am back at my desk.

Thank you,
Jon Frost

23 February

Awful Platinum American Express Experience

Monday I was making appointments for Juan Carlo and I for massages at Spa Sweet. They use a reservation software called Acuity. I made the appointments in my office, where I have a Mac mini that is NOT connected to my phone. I DESPISE, as a writer who is trying to write, being constantly pestered by my Apple products searching for me when I get a call or text. The phone is a phone, and the computer is a computer, and the iPad is a web browser in the kitchen, with ring through on ONLY for my daughter’s phone number.

I book the appointments, four hours later go look for my phone and there are millions of alerts on my screen. Three calls from what looks like that expensive Jail Notification System. Then three calls to the Google phone, literally twenty (20) seconds after three calls to my regular mobile. So someone in the call center pushed a button and the IVR system called me on the 8208 mobile, then, because they are idiots, they pushed a button that called the Google number, and that displays on my phone too.

American Express has the personality of an addict that blows up your phone when they’ve done something dumb and gone to jail.

I have no energy to call Amex, but when I’m sitting in the car because JC is running into the library on President’s Day I check my email. There are two emails from Amex. One asks if I charged $1 to Acorn TV. I clicked No, and it prompted me to answer Yes or No if I charged $1 to Acuity. Yes I clicked. That was the reservation software for Spa Sweet. (Look for their review shortly.)

I called Amex on Tuesday and they didn’t know what I was talking about and refused to connect me to the Fraud Dept. Or the cow on the phone WAS with Fraud and had zero soft skills. I said nothing and just hung up. I paid cash for my massage, so there’d be no outstanding charges.

Yesterday I won an eBay auction for about $80 US and they blocked that charge as Fraud and started blowing up my phone. Again, just as the 877 number was blowing up my phone. Then Amex called agin this morning, both my mobile and the Google phone. None of these messages are a live person, btw, they are the IVR system. A recording, telling me to call Amex.

I spend over fifty grand ($50,000) with American Express every year and cannot get decent service.

Juan keeps saying, “Be the change you want to see.” So I’ve cancelled my American Express and now have to find a new credit card. My card is worthless anyway because the Delta companion tickets can’t be used in First or Business Class anymore, so I won’t be flying Delta now that KLM has way better fares anyway! Or Virgin.

Apparently the customer is never right since American Express moved their call center to India. Poor English skills, unwillingness to do as the customer requests, absolute defiance from a low level worker. I literally asked for a supervisor five different times and some chica name Prajakt?c (I gave up because I couldn’t understand her.) She refused to use commonly recognizable words to indicate her letters.) So She said P, but I thought she said B, therefore kept asking, “B as in Bravo?. She kept saying No, Paaaa. Finally, I said, look what are you saying B as in Bravo? T as in Tango, P as in Papa?”

She ignored me, and kept saying the letters. I asked again if it was Bravo or Papa and she finally WHISPERED Pa—-pa. I feel INSANE. Couldn’t she have said, “Yes, Papa?” Call Center Reps should be trained in NATO phonetics even if they’re in India, ja? Hysterically the link above has a header graphic of a CALL CENTER!

On top of that they stall you for over twenty minutes to try and get you to NOT cancel your card! Unreal! Last month I couldn’t even reach someone that was willing to close my Neiman Marcus account! This is crazy. I’m still the customer.

31 January

Trump +12

12 Days
Post Election
Chaos reigns
This is what it must’ve been like to watch as your society reacted to forces brought upon them by leaders like Lenin, Hitler, Stalin, Mussolini.
If you start brutalizing people first
Muslim ban.
Put the Jews in ghettos
Spread fake news (both sides of the aisle)
Then start brutalizing them

19 January

Tara Fitzgerald Southwest High School Minneapolis

Tara Fitzgerald is a name I heard just today but knew I’d heard before. Google to the rescue! Sadly it was because she was a kid in Woodbury who Oded when I was in chemo and actually reading the newspaper every day. Most doctor’s offices have several different types of newspaper and that’s the flotsam I read if I had a migraine and couldn’t read anything but short newsy pieces of the outside world creeping in to, what I for sure thought out was, which was a death march, but here I am. Ha.

Wednesday lazy-mc-lazy had an altercation at school in the lunchroom with a Somalian boy who stole some of modelboy’s trees. My son was beat by an unknown (to us) number of Somalian young men when a girl came up and bashed our boy on the side of his head hitting his eye and cheek. His phone dropped during the initial fight and apparently the cat that just hit his face, on camera, pockets his gaudy rose gold huge iPhone, throws out his SIM, in a filthy lunchroom garbage is what I picture since Nutter made a point of telling us that he made her dig in the garbage to get it out.

Where the phone was, and the SIM took some prying from Nutter, as she was an immovable mountain. Assistant Principal Nutter, I pictured, ranted and waved his hands, bending his knees, in a witches dance of intimidation and she didn’t bend.  charges would ensue and finally she gave it up. Just WTH? Double down on bad behaviour. Good job!

I thought that was the end of it.

Today a Tara Fitzgerald from Southwest called me and left a voicemail. I knew that name, not how I knew the name, but knew Google could help. That’s how I found her Twitter account above. But that was just now. The events today were completed by 3, and my fight or flight response calmed down with a Xanax so that I could be calm enough to write all this out before memory distorts the facts.

On my voicemail Tara Fitzgerald, Principal of Southwest High School, where all three of my children attended and pea graduated from the IB too, said, “Hi Michele this is Tara Fitzgerald, and I am the muffle muffle muffle Southwest High School, and I am dealing with the incidents that happened at the school yesterday and hoping to connect with you this afternoon, (long Four beat pause, then) possibly at your home.”

What? Oh hells no! I just started prednisone for the pressure on my brain and even though I took only a teensy section of the 10mg pill when I heard her message my heart flew through my throat and paralyzed me with fear that what I think she meant, well, it really did mean that. Simon didn’t fuck up six ways to Sunday for me to not learn a thing or two; and secondly, lady, you may be the principal of Southwest, but I’m a linguist. Studying the way a sentence is phrased and the way it comes out is analyzed by my brain faster than fast, like faster than one stick of dynamite thrown into a building explodes. Seconds. Mere tenths of seconds. . Every day people are badly behaved and do stupid

I was right, as Zack had already told me that people, mostly girls, were saying that the Mali hitting Zack was because he tried to rape her. Rape her in the caf? With all those people there? These kids! So it escalated from that and a bunch of girls went to Administration and showed texts immature childish Zack sent an exGF in 8th grade, or beginning of 9th, I think. The Police showed up with this Tara Fitzgerald.

things and then can’t even own their stupid, like the book, “Mistakes Were Made, But Not By Me,” personal responsibility is a nonexistent art form. As are manners, and don’t get me started less than 24 hours before the orange menace takes office.

So yesterday there were Police here and my daughter pulled up and was thinking, oh seriously, wtf? She walks over to them and says, “Hey, what are you doing at my mother’s house?” The officer asks, “Who are you?”

Miriam says to me, “Did you hear my sentence? I already introduced myself.” To the officer she said, “What do you need at my mother’s house?”

Officer asks if she’s Michele and she sighs, again, “What do you need with my mother?”

He finally asks, “Who are you if you aren’t Michele?”

Cagey kid! She wasn’t giving him her name while giving them a lot of information. There is a girl child that apparently looks close to mom’s age at 22, drives a Jeep, is the sibling of the teen you are here to harass, and probably more by her attire, demeanor, etc.

I also want to posit that I believe Donald Trump is either:
A. Illiterate
B. Minimal Education
C. Dyslexic
D. Other Reading Issue Not Addressed

But as I said on Facebook, Trump is familiar to me. My lipstick lesbian mom, such a dainty bird; women want to take care of her now, and in grade school it was the North Shore men; well, she’s a narcissist self-entitled Baby Boomer. Matter of fact, I believe they are the same age! Guffaw.

I digress. I could stay so succinctly on topic before chemo. See me shake my fist at breast cancer? So you see, the tumour, my Gerson diet, my trying to take care of myself emotionally has been difficult.

My 2016 was a shitshow of all my damn personal boundaries being stomped all over by various and sundry of the masses unable to critically think.

Tara Fitzgerald at Southwest High School in Minneapolis, rang me today because they’ve systematically refused to deal with the consistent rape allegations, the “Z killed Matthais Pena” allegations, that Z raped Matthias allegation, and that’s why Matthias killed himself.

06 January

Matt & Dena: Everything I Did Wrong

Hiring and firing employees isn’t just difficult, it is almost impossible. Peter made me believe that I could be friends with my interns. Chris Janda taught me the same thing before him. While Janda wandered off somewhere, and I wish him well, but he had an inner drummer that was calibrated differently than the rest of us, Peter was different. From the moment he stood tall and tree-like in my front door with his foppish blond hair and his horse teeth, he looked exactly like Scott. Peter is my crowning glory.

Hiiiyahhh, Janda screamed at the top of his lungs and do jump while extending a leg, in a Bruce Lee stance, scaring the hell out of Zack, focused on his Legos. I am laughing as I write this blog post because I’m thinking about my son, Zack. His yellow teeth he refused to brush, the hair he refused to cut, and the query of “WhatTheFuck” in his eyes, staring at Janda as he held. the. pose. For 15 seconds, no, 60, no, almost 180 seconds. Cool dude, but ugh, is what my bean counter brain was thinking.

07 March

Our Connected World

In our connected world, we’re expected to have smart phones, instant access to directions somewhere, your email and a myriad of other applications. But I think we all need to slow the fuck down and reduce the time you spend working and increase the time you spend playing. Vacation is vacation.

Leave the laptop at home!

Don’t call in to check what’s up at the office. On vacation you should be relaxing. But, especially if you travel with children, as we do; whom are now 18 and 13 (the 22-year-old is out of the house), beware of neutral down time, which is time spent watching television. Let your kids watch the TV, but go do something with your partner, spouse, travelling companion, friends that live in the city you are in, or JUST YOURSELF!

Television watching may be low-pressure and moderately enjoyable. People are not mentally engaged the way they are when socializing, singing to music, cooking, reading (even on Kindle or iPad) or playing cards. Spend your time doing something more interactive and engaging. Thus, there are good reasons why you should never watch television, it really is a death trap for the mind.

We watch films. We watch minimal television.

In 1950, Daniel Marsh, BU President said, “If the television craze continues with the present level of programs, we are destined to have a nation of morons.”

So I guess the TV is to blame for most people being idiots.

17 November

Dumbass Sightings, In the Wild, Number Three

My daughter and I went to the McDonald’s drive through check-out window to pay our bill and I gave the assistant a £5 note.

Our total bill was £4.20, so I also handed her a 20 pence piece.

She said, “You gave me too much money.

I said, “Yes I know, but this way you can just give me £1 back.”

She sighed and went to get the Manager, who asked me to repeat my request.

I did so, and he handed me back the 20 pence and said: “We’re sorry but we do not do that kind of thing.”

The assistant then proceeded to give me back 80 pence in change.

Do not confuse the assistants at MacDonald’s.

17 November

Dumbass Sightings, In the Wild, Number Two

Found on Twitter: “Reason number 420 why I married my wife: She weighs up weed and sells it for me when I’m out of town. Takin care of business.” Ha.

Jon said, “I’d move to Colorado so I can celebrate 419.”

I was like, “WTF you dumbass, it’s 420. How can you screw that up?”

He’d be the worst pot smoker EVER!

17 November

Dumbass Sightings, In the Wild, Number One

I was at the airport, checking in at the gate when an airport employee asked: “Has anyone put anything in your baggage without your knowledge?”

To which I replied, “If it was without my knowledge, how would I know?”

He smiled knowingly and nodded, “That’s why we ask.”

This happened at Luton Airport. SMH.